Data controller. [COMPANY_NAME], [REGISTERED_ADDRESS], [EMAIL].
Data collected. Identity and contact details (name, address, email, phone), delivery and billing address, order history, personalisation data (colours, logos supplied), browsing data (see cookies). Payment data is processed by our payment providers and is not stored by us.
Purposes and legal bases. Performance of the sales contract (order management, delivery, after-sales); compliance with legal obligations (accounting, invoicing); legitimate interest (fraud prevention, site improvement); consent (newsletter, non-essential cookies).
Retention. Order data kept for the duration of the commercial relationship, then archived as required by law (up to 10 years for accounting records). Marketing data: until consent is withdrawn or 3 years after the last contact.
Recipients. Strictly necessary providers: host, carrier, payment provider, manufacturer for order fulfilment. A transfer outside the EU may occur for manufacturing, framed by appropriate safeguards (standard contractual clauses).
Your rights. Access, rectification, erasure, restriction, objection, portability, and post-mortem directives. Exercise at [EMAIL]. You may lodge a complaint with the French CNIL (www.cnil.fr) or your local supervisory authority.